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Complaint mechanism

The EEA Grants have a no-tolerance policy on corruption and mismanagement. Complaints and alerts on suspected irregularities may be submitted directly to the National Focal Point.

The EEA Grants follow a policy of good governance, and their implementation are founded on the principles of openness, transparency and accountability.

Members of the public who suspect mismanagement or corruption under the EEA Grants are encouraged to share their concerns with any of the relevant entities responsible for the implementation of the EEA Grants, namely the Financial Mechanism Office (FMO) and the Spanish National Focal Point. Please provide as detailed information as possible about the facts you are aware of. Your report will be treated confidentially.

Details on the complaints procedure are available in the Good governance and anti-corruption policy and guide:

Good governance policy (PDF)

Alerts on irregularities may be submitted to any of the following agencies:

Spanish National Focal Point

Designated entity to prepare and submit irregularities reports to the representatives of donor countries.

Head of the National Focal Point

María del Carmen Hernández Martín

Ministry of Finance and Civil Service

Paseo de la Castellana 162

28046 Madrid, Spain

Tel.: 0034 91 583 52 68


National Focal Point Office

Tel: 0034 91 583 52 68


Spanish Certifying Authority

Designated entity responsible for EEA Grants financial management in Spain.

Assistant Director-General for Certifications and Payments

Jerónimo Ríos Boeta

Ministry of Finance and Civil Service

Paseo de la Castellana 162

28046 Madrid

Tel.: 0034 91 583 73 93


Spanish Audit Authority

Designated entity responsible for financial and systems audits.

Head of Division III: Financial Control of Community Funds

Rafael Cortés Sánchez

National Audit Office

General Intervention Board of the State Administration

María de Molina 50

28006 Madrid

Tel.: 0034 91 536 70 07


Financial Mechanism Office

Iceland, Liechtenstein and Norway's secretariat for the EEA and Norway Grants

Postal address:

Financial Mechanism Office

Rue Joseph II, 12-16

1000 Brussels, Belgium


Norwegian Office of the Auditor General (Riksrevisjonen)

Audit and control institution supervising the FMO and the Norway Grants

Postal address:

P.O. Box 8130 Dep

0032 Oslo, Norway

Tel.: +47 22 24 10 00


EFTA Board of Auditors (EBoA)

Audit and control institution supervising the FMO and the EEA Grants

Postal address:


Skulagata 57

105 Reykjavik, Iceland

Vice-Chairman: Ingi K. Magnusson

Tel.: +354 562 4546